How to Easily Avoid Perpetuating Micro-Aggressions Toward Customers

June 25, 2019

What Micro-Aggressions are:

Micro-Aggressions are those common slights that people can perceive throughout the day and that appear to be the result of racial or other bias. For example, a Black, Indigenous or Person of Color may notice that they are being singled out for extra scrutiny while shopping, or that a salesperson is making assumptions about them based on their race, ethnicity or religion. Each slight may seem small, but they add up and cause great harm to an individual.

No one is immune! Even if you self-identify as the same race, ethnicity or any other descriptor of the customer, you still might be perpetuating micro-aggressions. This is true regardless of what’s in your heart and conscious mind.

Luckily, there are some simple habits that we can all develop to help avoid unintentionally inflicting pain on others.

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Are Rock Lyrics Sexist?

April 5, 2018

I’ve always despised the sexist lyrics of Simon & Garfunkel’s Homeward Bound, which includes the despicable lines:

Home where my love lies waiting
Silently for me.

What a great role for a woman: to lie in bed silently until her man, who’s out on the road seeking public adoration, bestows his presence once again upon her. Is she allowed to eat during her bed-waiting time? Is she allowed to speak once he has returned? We may never know. But it got me thinking:

Are Rock Lyrics Generally Sexist? Here’s an easy way to find out: Reverse the pronouns! Let’s try it with a few popular songs from throughout the decades:

  • From the hit Elvis song, Baby, Let’s Play House:

(This song reached #5 on Billboard’s Country Singles chart in 1955)

Well, you may go to college,
You may go to school.
You may have a pink cadillac,
But don’t you be nobody’s fool…

Now listen to me, baby
Try to understand.
I’d rather see you dead, little boy,
Than to be with another woman.

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